SpinAUD Responsible Gaming

At SpinAUD, we are committed to promoting responsible gambling and ensuring that all players enjoy a safe and controlled gaming environment. Gambling should be a fun and entertaining activity, not a way to generate income or solve financial problems. We take responsible gaming seriously and provide tools, policies, and support services to help players manage their gaming habits responsibly.

This page outlines our approach to responsible gambling, player protection measures, and resources for those needing support.

1. Our Commitment to Responsible Gaming

At SpinAUD, we believe in providing a secure and fair gaming experience while actively promoting responsible gambling practices. Our core commitments include:

• Encouraging responsible play by offering player control tools to manage spending and time spent on the platform.
• Protecting vulnerable players by providing self-exclusion and deposit limit options.
• Preventing underage gambling through strict age verification procedures.
• Providing access to professional support services for those who may be struggling with gambling-related issues.

We continuously update our responsible gaming policies to ensure a safe and enjoyable experience for all players.

2. Responsible Gaming Tools

To help players stay in control of their gambling habits, we offer several responsible gaming tools that can be activated at any time.

a) Deposit Limits

• Players can set daily, weekly, or monthly deposit limits to control their spending.
• These limits help prevent excessive gambling and encourage responsible budgeting.
• Limits can be adjusted, but increases may require a cooling-off period to take effect.

b) Reality Checks

• We provide in-game reminders to help players track how long they have been playing.
• These alerts allow players to monitor their gaming duration and betting activity.
• Reality checks help prevent excessive gambling sessions and promote responsible play.

c) Time-Out Periods

• Players can temporarily suspend their accounts for a short period (e.g., 24 hours to a few weeks).
• This feature is useful for players who need a break but do not want to close their accounts permanently.

d) Self-Exclusion

• Players who feel they are losing control of their gambling habits can request self-exclusion.
• Self-exclusion blocks account access for a set period (e.g., 6 months, 1 year, or permanently).
• During the self-exclusion period, players cannot deposit or place bets on SpinAUD.
• Once self-exclusion is activated, it cannot be reversed until the period ends.

If you need to activate any of these responsible gaming tools, contact our customer support team for assistance.

3. Preventing Underage Gambling

At SpinAUD, we strictly prohibit underage gambling and take measures to ensure that only legal-age players can access our platform.

• Players must be at least 18 years old (or meet the legal gambling age in their country) to create an account.
• We conduct age verification checks (KYC) before processing withdrawals.
• Accounts suspected of underage access will be suspended, and funds may be forfeited.
• We encourage parents and guardians to use content filtering software to restrict minors from accessing gambling websites.

Parents concerned about underage gambling can take steps to monitor online activity and block gambling-related content on household devices.

4. Recognizing Problem Gambling

While most players enjoy gambling responsibly, some may develop problematic gambling behaviors. It’s important to recognize early warning signs that indicate a player may need help.

Signs of Problem Gambling:

• Gambling more than planned or chasing losses.
• Spending money meant for essentials (e.g., rent, bills, food) on gambling.
• Lying to family or friends about gambling activities.
• Feeling anxious, stressed, or frustrated when unable to gamble.
• Borrowing money to continue gambling.

If you or someone you know is experiencing gambling-related distress, seek support from professional organizations that specialize in gambling addiction recovery.

5. Support & External Help

If you need assistance in managing gambling habits, several independent organizations provide confidential support and counseling for gambling-related problems. These organizations offer self-help tools, support groups, and treatment programs to help individuals regain control.

We encourage players to reach out to recognized gambling support services for guidance and recovery assistance.

6. Responsible Gambling Policy Updates

We continuously review and improve our responsible gambling policies to align with industry standards and best practices. Our goal is to maintain a safe, fair, and enjoyable gaming environment for all players.

If you have any concerns about responsible gaming policies or need assistance in managing your gambling activities, contact our customer support team for guidance.

At SpinAUD, we believe in playing responsibly—if gambling stops being fun, we’re here to help.